Airport Operations Lead: Customer Service & Security

Fountain; Village of Rye Brook (NY); On-site; USD 28,413 - 40,467; Full time

Job summary

Fountain in Rye Brook, NY is seeking an Assistant Operations Manager to lead daily operations at the airport, ensuring security and customer service excellence. The ideal candidate will manage and mentor a team while navigating a fast-paced environment.

The role requires a commitment to high standards and the ability to adapt to changing priorities, with a focus on safety and customer experience. Availability for flexible hours is essential.

Qualifications

• 1-2 years of experience in customer-facing leadership roles.
• Ability to manage multiple priorities.
• Availability for a non-traditional schedule.

Responsibilities

• Coach, mentor, and train team members.
• Monitor security, service, and sales.
• Represent CLEAR at the airport.

Skills

Leadership experience in customer-facing operations

Interpersonal and communication skills

Organizational skills

Tools

Technology proficiency

Job description

Fountain in Rye Brook, NY is seeking an Assistant Operations Manager to lead daily operations at the airport, ensuring security and customer service excellence. The ideal candidate will manage and mentor a team while navigating a fast-paced environment.

The role requires a commitment to high standards and the ability to adapt to changing priorities, with a focus on safety and customer experience. Availability for flexible hours is essential.