Airport Floor Operations Leader – Service & Security

Fountain; Long Beach (CA); On-site; USD 34,440 - 48,216; Full time

Job summary

Fountain is seeking an Assistant Operations Manager based in Long Beach, California. This role involves leading daily operations at the airport and coaching security and customer service teams.

The ideal candidate should have 1-2 years of relevant leadership experience, excellent communication skills, and a strong ability to manage priorities in a fast-paced setting. Proficiency with technology is essential for success in this position.

This position offers a dynamic work environment where you can thrive and make a significant impact on customer experiences.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a changing environment.
• Proficiency using technology daily.

Responsibilities

• Lead daily floor operations at the airport.
• Coach and train the team to meet service goals.
• Monitor security, service, and sales on each shift.
• Manage incident prevention and responses.

Skills

Leadership experience

Interpersonal skills

Organizational skills

Technology proficiency

Customer service

Job description

Fountain is seeking an Assistant Operations Manager based in Long Beach, California. This role involves leading daily operations at the airport and coaching security and customer service teams.

The ideal candidate should have 1-2 years of relevant leadership experience, excellent communication skills, and a strong ability to manage priorities in a fast-paced setting. Proficiency with technology is essential for success in this position.

This position offers a dynamic work environment where you can thrive and make a significant impact on customer experiences.