Airport Operations Lead — Customer, Security & Sales

Fountain; Austin (TX); On-site; USD 32,390 - 46,132; Full time

Job summary

Fountain is seeking an Assistant Operations Manager in Austin, Texas. The successful candidate will be responsible for leading daily operations at the airport, ensuring security protocols are followed, and managing a customer-facing team. Ideal candidates should have leadership experience in hospitality or retail, possess excellent communication skills, and be adaptable to changing environments. A commitment to customer service and availability for a non-traditional schedule are essential. Join Fountain to help create frictionless experiences for our customers.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Ability to manage multiple priorities in an ever-changing environment.
• Availability to work a non-traditional schedule including weekends and holidays.

Responsibilities

• Lead daily floor operations and coach team members.
• Monitor security, service, and sales on each shift.
• Oversee asset control and manage incident prevention.

Skills

Leadership experience

Excellent interpersonal skills

Organizational skills

Proficiency in technology

Ability to manage multiple priorities

Job description

Fountain is seeking an Assistant Operations Manager in Austin, Texas. The successful candidate will be responsible for leading daily operations at the airport, ensuring security protocols are followed, and managing a customer-facing team. Ideal candidates should have leadership experience in hospitality or retail, possess excellent communication skills, and be adaptable to changing environments. A commitment to customer service and availability for a non-traditional schedule are essential. Join Fountain to help create frictionless experiences for our customers.