Airport Mobility Concierge

Unifi Aviation, LLC; Nevada (IA); On-site; USD 36,000 - 60,000; Full time

Job summary

Unifi Aviation, LLC is seeking a Passenger Service Assistant to help travelers who need wheelchair or mobility assistance. You will greet passengers, guide them through the airport, and coordinate with airline and staff to arrange seating, transfers, and boarding.

This role emphasizes courteous service, safety procedures, and clear communication with passengers and colleagues to adapt to changes in flight schedules.

Responsibilities

• Assisting passengers who need wheelchair or mobility assistance.
• Greeting passengers and helping them navigate the airport.
• Pushing passengers safely between check-in, security, gates, baggage claim, and other airport areas.
• Helping passengers with carry-on bags or personal belongings when appropriate.
• Coordinating with airline, airport, and wheelchair-service staff regarding passenger requests.
• Providing courteous, respectful service to elderly passengers and passengers with disabilities.
• Following airport safety, security, and accessibility procedures.
• Keeping wheelchairs and equipment organized and reporting equipment or passenger-service issues.
• Communicating clearly with passengers and coworkers, especially when flights or passenger requests change.

Job description

Unifi Aviation, LLC is seeking a Passenger Service Assistant to help travelers who need wheelchair or mobility assistance. You will greet passengers, guide them through the airport, and coordinate with airline and staff to arrange seating, transfers, and boarding.

This role emphasizes courteous service, safety procedures, and clear communication with passengers and colleagues to adapt to changes in flight schedules.