Airport Wheelchair Concierge

Unifi Aviation LLC; New York (NY); On-site; USD 22,000 - 33,000; Full time

Job summary

Unifi Aviation LLC is hiring a Wheelchair Agent to assist passengers, especially those needing wheelchair support, during arrival, check-in, and boarding processes at the airport. The role requires friendly service and the ability to operate tablets and reservation software.

You will guide passengers through security and immigration, coordinate with Ramp Service, and ensure safe handling of wheelchairs and related equipment. English fluency and a strong work ethic are essential.

Qualifications

• 3+ years of customer service experience.
• Fluency in English.
• Must be a local (in-state) resident.

Responsibilities

• Assist passengers with wheelchairs and check-in processes.
• Operate tablets and reservation software for bookings and issue resolution.
• Direct passengers through customs and immigration; collaborate with Ramp Service Agents.

Skills

Customer service

Wheelchair assistance

Teamwork

Verbal communication

English fluency

Tools

Reservation software

Tablets

Jet bridge equipment

Job description

Unifi Aviation LLC is hiring a Wheelchair Agent to assist passengers, especially those needing wheelchair support, during arrival, check-in, and boarding processes at the airport. The role requires friendly service and the ability to operate tablets and reservation software.

You will guide passengers through security and immigration, coordinate with Ramp Service, and ensure safe handling of wheelchairs and related equipment. English fluency and a strong work ethic are essential.