Airport HR Coordinator: Impactful Partner in People & Ops

SSP Group; Phoenix (AZ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

PTO & holidays

Employee Assistance Program

Tuition assistance

Career growth pathways

Job summary

SSP America in the PHX Airport location is seeking a Human Resources Coordinator to support the full employee lifecycle in a fast-paced airport environment. You will partner with airport leadership to recruit, onboard, oversee employee relations, ensure compliance, and manage HR operations.

This role offers development opportunities with a clear path into HR leadership, along with benefits such as health plans, retirement, paid time off, and ongoing training.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• At least 2 years of Human Resources experience, including employee relations, recruiting, onboarding, and HR administration.
• Working knowledge of employment laws, HR best practices, and confidential recordkeeping.
• Strong organizational, communication, coaching, and problem-solving skills.
• Proficiency with Microsoft Office Suite.
• Experience using HRIS platforms such as SAP SuccessFactors, Workday, UKG, Oracle, or similar systems.

Responsibilities

• Recruitment & Onboarding: Lead hourly recruitment, coordinate hiring activities with operations leaders, and facilitate compliant new hire onboarding and orientation.
• Employee Relations: Support workplace investigations, coach managers on policy and performance matters, assist with documentation, and promote engagement and recognition.
• Compliance & HR Administration: Maintain personnel, medical, leave, workers’ compensation, and other confidential records while supporting audits, leave administration, accommodations, and corrective action plans.
• HR Operations & Reporting: Maintain accurate HRIS records, support payroll-related HR activities, monitor training completion, and prepare recurring HR reports.
• Business Partnership: Serve as a trusted HR partner to airport leadership by providing day-to-day guidance, identifying opportunities to improve processes, and reinforcing SSP America's culture, values, and operational excellence.

Skills

HR knowledge

Employee relations

Recruitment

Onboarding

HR administration

Microsoft Office

HRIS (SAP SuccessFactors)

Workday

UKG / Oracle

Education

Bachelor’s degree in HR or related field

Tools

SAP SuccessFactors

Workday

UKG

Oracle

Job description

SSP America in the PHX Airport location is seeking a Human Resources Coordinator to support the full employee lifecycle in a fast-paced airport environment. You will partner with airport leadership to recruit, onboard, oversee employee relations, ensure compliance, and manage HR operations.

This role offers development opportunities with a clear path into HR leadership, along with benefits such as health plans, retirement, paid time off, and ongoing training.