Human Resources Coordinator

SSP Deutschland GmbH; Phoenix (AZ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Life insurance (AD&D)

401(k) with company match

Paid time off and holidays

Employee Assistance Program

Tuition assistance & career growth

Job summary

SSP America is seeking a Human Resources Coordinator for an on-site role at the PHX Airport location. You will drive recruiting, onboarding, employee relations, compliance, HR operations, and reporting in a fast-paced environment.

You’ll partner with airport leadership to support the full employee lifecycle, including training, audits, and processes that align with SSP America's culture and standards. This role offers growth into HR leadership tracks.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent experience.
• At least 2 years of Human Resources experience including employee relations, recruiting, onboarding, and HR administration.
• Working knowledge of employment laws, HR best practices, and confidential recordkeeping.
• Strong organizational, communication, coaching, and problem-solving skills.

Responsibilities

• Lead hourly recruitment, coordinate hiring with operations leaders, and onboard new hires.
• Support workplace investigations, coach managers on policy and performance matters.
• Maintain confidential personnel, medical, leave, and workers’ compensation records and support audits.
• Maintain accurate HRIS records, support payroll-related HR activities, monitor training completion, and prepare reports.
• Serve as HR partner to airport leadership, identifying process improvements and reinforcing SSP America culture.

Skills

Recruiting

Onboarding

Employee relations

HR compliance

HR administration

Education

Bachelor’s degree in HR or related field

Job description

Location: PHX Airport Location | On-Site
Schedule: Full-Time | Exempt
Compensation: $25 - $28 / hr

SSP America is seeking a Human Resources Coordinator who is passionate about supporting people and operations in a fast-paced airport environment. As a trusted HR partner, you will work closely with the Senior People Leader and airport leadership to support the full employee lifecycle, including recruiting, onboarding, employee relations, compliance, training, reporting, and HR operations. This role is ideal for an HR professional looking to grow their career while making a meaningful impact on the employee experience and operational success.

Compensation, Benefits & Career Growth

• Competitive compensation: Competitive salary plus bonus eligibility, where applicable.
• Health benefits: Medical, dental, and vision insurance.
• Financial protection: Company-paid life and AD&D insurance.
• Retirement savings: 401(k) with company match.
• Time away: Paid time off and company holidays.
• Well-being support: Employee Assistance Program.
• Development opportunities: Tuition assistance where applicable and career growth pathways into HR Manager, People Leader, Regional People Leader, Talent Acquisition, HR Centers of Excellence, or Corporate Human Resources roles.

What You’ll Do

• Recruitment & Onboarding: Lead hourly recruitment, coordinate hiring activities with operations leaders, and facilitate compliant new hire onboarding and orientation.
• Employee Relations: Support workplace investigations, coach managers on policy and performance matters, assist with documentation, and promote engagement and recognition.
• Compliance & HR Administration: Maintain personnel, medical, leave, workers’ compensation, and other confidential records while supporting audits, leave administration, accommodations, and corrective action plans.
• HR Operations & Reporting: Maintain accurate HRIS records, support payroll-related HR activities, monitor training completion, and prepare recurring HR reports.
• Business Partnership: Serve as a trusted HR partner to airport leadership by providing day-to-day guidance, identifying opportunities to improve processes, and reinforcing SSP America's culture, values, and operational excellence.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• At least 2 years of Human Resources experience, including employee relations, recruiting, onboarding, and HR administration.
• Working knowledge of employment laws, HR best practices, and confidential recordkeeping.
• Strong organizational, communication, coaching, and problem-solving skills.