Airport Guest Services & Customer Support Specialist

Collier County, FL; Marco Island (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Collier County invites applications for a Customer Service Specialist at the Marco Island Executive Airport. The role involves answering telephones, assisting visitors, processing forms and payments, and performing routine clerical duties to support airport operations.

Recent high school diploma or GED required; no prior experience needed (six months preferred). Fingerprinting is required, and employees may work varied shifts including holidays and weekends.

Qualifications

• High school diploma or GED.
• No experience required; six (6) months related experience preferred.
• Fingerprinting required.

Responsibilities

• Answer division/department telephones and assist visitors with questions regarding programs or procedures.
• Provide information and direct visitors to appropriate staff.
• Assist customers with forms, applications, and payments.
• Perform general clerical tasks and maintain division databases and files.
• Assist with opening/closing airport operations and safety procedures.

Education

High school diploma or GED

Job description

Collier County invites applications for a Customer Service Specialist at the Marco Island Executive Airport. The role involves answering telephones, assisting visitors, processing forms and payments, and performing routine clerical duties to support airport operations.

Recent high school diploma or GED required; no prior experience needed (six months preferred). Fingerprinting is required, and employees may work varied shifts including holidays and weekends.