Airport Ground Service Agent: Jetway & Boarding

Piedmont Airlines; Roanoke (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Medical and dental available

Job summary

Piedmont Airlines in Roanoke, VA is seeking a motivated, reliable Customer Service Agent in our Ground Handling Department. The role involves assisting passengers boarding and disembarking, operating the Jetway, and guiding aircraft while delivering friendly service.

You must complete the required training, be able to lift 70 pounds, and work outside in all weather. Starting rate is $12.77 per hour, with benefits and opportunities to grow within the company.

Qualifications

• Must complete the required training course.
• Ability to meet company goals in a high energy environment.
• Effective communication skills required.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding
• Assist customers with special needs, including wheelchairs and unaccompanied minors
• Change flight itineraries and seat assignments as required
• Operate the Jetway
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• Work as a team to deliver excellent customer service

Skills

CommunicationSkills

Multitasking

OrganizationalAbility

PhysicalStamina

Education

Training course completion

Tools

Computer basics

Job description

Piedmont Airlines in Roanoke, VA is seeking a motivated, reliable Customer Service Agent in our Ground Handling Department. The role involves assisting passengers boarding and disembarking, operating the Jetway, and guiding aircraft while delivering friendly service.

You must complete the required training, be able to lift 70 pounds, and work outside in all weather. Starting rate is $12.77 per hour, with benefits and opportunities to grow within the company.