Airport Ground Operations Specialist

Paycom - ATS; Lansing (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Avflight Lansing is seeking a customer service-oriented candidate to assist passengers and cargo operations at Lansing, MI. The role involves ticketing, fare calculation, refunds, luggage handling, and guiding passengers to aircraft.

Responsibilities include loading cargo, operating ground equipment, and maintaining cabin cleanliness while working outdoors in airport conditions. Must pass background/drug tests and have a valid driver's license.

Qualifications

• Must have High School diploma or GED.
• Must be 18 years or older.
• Must pass background check and pre-employment drug test.
• Authorization to work in the U.S.
• Valid Driver's license.
• Able to work outdoors in all weather.

Responsibilities

• Provide efficient, friendly service to customers.
• Prepare itineraries, issue tickets, compute fares, refunds, and collect excess baggage charges.
• Assist with reservations, standby, luggage, and in-flight supplies.
• Guide passengers to and from aircraft ensuring safe paths.
• Load and unload cargo; transport between terminals and aircraft.
• Operate ground equipment and service aircraft cabins.

Skills

Excellent communication

Lift 50 lbs

Bilingual

Time management

Weekend availability

Education

High School diploma or GED

Job description

Avflight Lansing is seeking a customer service-oriented candidate to assist passengers and cargo operations at Lansing, MI. The role involves ticketing, fare calculation, refunds, luggage handling, and guiding passengers to aircraft.

Responsibilities include loading cargo, operating ground equipment, and maintaining cabin cleanliness while working outdoors in airport conditions. Must pass background/drug tests and have a valid driver's license.