Airport Ground Handling: Customer Service Agent (Part-Time)

Piedmont Airlines; Northern (KY); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel

Job summary

Piedmont Airlines is seeking a part-time Customer Service Agent in the Ground Handling Department at Tri-Cities, TN. You will assist passengers boarding and disembarking flights, operate the Jetway, and guide aircraft while providing exceptional service in all weather conditions.

The role requires successful completion of training, ability to lift up to 70 pounds, and flexibility for weekend and irregular shifts. Benefits include paid training and family travel on the American Airlines network.

Qualifications

• Successful completion of training course.
• Ability to meet goals and customer expectations in a fast-paced environment.
• Effective communication and organizational skills.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Operate the Jetway and monitor passenger boarding.
• Load and unload baggage and cargo.
• Guide and park aircraft; assist customers with wheelchairs and unaccompanied minors.
• Maintain safety and teamwork in daily operations.

Skills

Effective communication skills

Multitasking

Team collaboration

Physical stamina

Education

High school diploma or GED

Tools

Computer basics

Job description

Piedmont Airlines is seeking a part-time Customer Service Agent in the Ground Handling Department at Tri-Cities, TN. You will assist passengers boarding and disembarking flights, operate the Jetway, and guide aircraft while providing exceptional service in all weather conditions.

The role requires successful completion of training, ability to lift up to 70 pounds, and flexibility for weekend and irregular shifts. Benefits include paid training and family travel on the American Airlines network.