Airport Floor Manager: Lead Service, Security & Sales

Fountain; Nashville (TN); On-site; USD 35,128; Full time

Job summary

A leading airport operations firm in Nashville, TN seeks an Assistant Operations Manager to lead daily floor operations. You will engage in customer-facing activities, ensure compliance with TSA regulations, and coach your team. Ideal candidates have 1-2 years of leadership experience, strong communication skills, and the ability to handle multitasking. Joining this role means being part of a dynamic team that thrives on operational excellence and customer satisfaction, especially during non-traditional hours. Competitive compensation is set at $25.50/hour.

Qualifications

• 1-2 years of leadership experience in a customer-facing environment.
• Excellent interpersonal and communication skills to influence others.
• Ability to manage multiple priorities in a changing environment.
• Strong organizational skills to balance tasks effectively.
• Proficiency with daily technology use.

Responsibilities

• Spend 80% of time in a customer-facing environment.
• Ensure compliance with security and policy procedures.
• Manage shift briefings and team training.
• Oversee asset control and troubleshoot technology issues.
• Build relationships within the airport and TSA community.

Skills

Leadership

Interpersonal communication

Organizational skills

Technological proficiency

Customer service

Job description

A leading airport operations firm in Nashville, TN seeks an Assistant Operations Manager to lead daily floor operations. You will engage in customer-facing activities, ensure compliance with TSA regulations, and coach your team. Ideal candidates have 1-2 years of leadership experience, strong communication skills, and the ability to handle multitasking. Joining this role means being part of a dynamic team that thrives on operational excellence and customer satisfaction, especially during non-traditional hours. Competitive compensation is set at $25.50/hour.