Airport Dock Lead — Team Supervisor for Safe, Efficient Cargo

PrimeFlight Aviation Services; Portland, Northern (OR, KY); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, vision, and life保险

Paid time off

Growth opportunities

Job summary

The Dock Lead at Portland International Airport (PDX1) leads the dock agent team to ensure safe loading and unloading of cargo and baggage, coordinating with ground staff and flight crews to maintain on-time operations.

Responsibilities include supervising shifts, enforcing safety, mentoring dock agents, and maintaining records, with a focus on excellent customer service and compliance with all procedures.

Qualifications

• 18 years of age or older.
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• 1 year experience as a dock agent.
• Knowledge of the Aviation Industry.
• Ability to access and interpret information on electronic devices.

Responsibilities

• Oversee and coordinate dock operations, including loading and unloading of cargo and baggage.
• Lead and supervise a team of dock agents, providing guidance and training as necessary.
• Ensure adherence to safety and security protocols by all team members during dock operations.
• Monitor the efficiency and effectiveness of cargo and baggage handling processes.
• Liaise with airline representatives, ground crew, and other stakeholders for operational coordination.
• Manage the allocation and use of ground support equipment such as tugs and conveyor belts.
• Conduct regular inspections of cargo and baggage for damage or security concerns.
• Resolve operational issues and challenges that arise at the dock.
• Exemplify PrimeFlight customer service and safety standards.

Skills

English fluency

Driver's license

Dock agent experience

Aviation knowledge

Background check

Shift flexibility

Electronic devices literacy

Job description

The Dock Lead at Portland International Airport (PDX1) leads the dock agent team to ensure safe loading and unloading of cargo and baggage, coordinating with ground staff and flight crews to maintain on-time operations.

Responsibilities include supervising shifts, enforcing safety, mentoring dock agents, and maintaining records, with a focus on excellent customer service and compliance with all procedures.