Airport Dock Operations Manager

Primeflight-Aviation-5; Portland (OR); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

PrimeFlight Aviation Services, Inc. is seeking a Dock Manager at Portland International Airport (PDX) to lead dock operations, supervise supervisors and dock agents, and ensure safe, efficient cargo and baggage handling.

You will coordinate with airlines, ground handlers, and airport departments, implement improvements, manage the dock budget, and ensure compliance with safety regulations while maintaining strong team performance.

Qualifications

• Must be 18 years of age or older.
• Must be legally authorized to work in the United States.
• Must hold a valid driver's license.
• 1 year experience as a Dock Supervisor.
• 2 years dock experience.
• Knowledge of the Aviation Industry.
• Communicate effectively in English (reading, writing, speaking).
• Ability to access and interpret information on electronic devices.

Responsibilities

• Oversee the entire dock operations, ensuring efficient loading and unloading of cargo and baggage.
• Manage and mentor a team of dock supervisors and agents, fostering a culture of safety and efficiency.
• Develop and implement operational strategies to optimize dock workflow and resource utilization.
• Collaborate with airline representatives and ground handlers to coordinate operational activities.
• Ensure compliance with all safety and security regulations in dock operations.
• Monitor the condition and usage of ground support equipment, ensuring proper maintenance.
• Analyze operational data to identify trends and areas for improvement in dock processes.
• Handle scheduling of staff and equipment to meet the demands of flight schedules.
• Resolve complex operational issues and handle escalations from the dock team.
• Conduct regular training sessions for dock staff on safety, handling procedures, and customer service.
• Implement and oversee quality control measures for cargo and baggage handling.
• Lead initiatives for continuous improvement in dock operations and team performance.

Skills

English communication

Aviation knowledge

Tools

Word

Excel

PowerPoint

Email

Job description

PrimeFlight Aviation Services, Inc. is seeking a Dock Manager at Portland International Airport (PDX) to lead dock operations, supervise supervisors and dock agents, and ensure safe, efficient cargo and baggage handling.

You will coordinate with airlines, ground handlers, and airport departments, implement improvements, manage the dock budget, and ensure compliance with safety regulations while maintaining strong team performance.