Airport Dock Lead - Cargo & Passenger Ops

Primeflight-Aviation-5; Miami (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services, Inc. at Miami International Airport is seeking a Dock Lead to supervise the dock agent team and manage aircraft loading/unloading operations, coordinating with ground staff to ensure timely luggage and cargo movement while upholding safety standards.

The role requires strong leadership, adherence to aviation safety, and the ability to train staff, schedule shifts, and maintain accurate records in a fast-paced, 24/7 environment.

Qualifications

• Must be 18 years of age or older.
• Must be legally authorized to work in the United States.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• 1 year experience as a dock agent.
• Knowledge of the Aviation Industry.

Responsibilities

• Oversee and coordinate dock operations, including the loading and unloading of cargo and baggage.
• Lead and supervise a team of dock agents, providing guidance and training as necessary.
• Ensure adherence to safety and security protocols by all team members during dock operations.
• Monitor the efficiency and effectiveness of cargo and baggage handling processes.
• Liaise with airline representatives, ground crew, and other stakeholders for operational coordination.
• Manage the allocation and use of ground support equipment such as tugs and conveyor belts.
• Conduct regular inspections of cargo and baggage for damage or security concerns.
• Resolve operational issues and challenges that arise at the dock.
• Exemplify PrimeFlight customer service and safety standards.

Skills

English communication

Job description

PrimeFlight Aviation Services, Inc. at Miami International Airport is seeking a Dock Lead to supervise the dock agent team and manage aircraft loading/unloading operations, coordinating with ground staff to ensure timely luggage and cargo movement while upholding safety standards.

The role requires strong leadership, adherence to aviation safety, and the ability to train staff, schedule shifts, and maintain accurate records in a fast-paced, 24/7 environment.