Airport Customer Service Specialist

Wearegat; Richmond (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service-focused company in Richmond, Virginia, is looking for a Customer Service Agent. In this role, you will be the first contact for passengers, assisting with check-in, ticketing, and resolving complaints. Applicants must be at least 18, have a high school diploma, and good communication skills. The role requires standing for long periods and occasionally lifting weights of up to 70 lbs. A friendly, outgoing personality is essential, and flexibility for nights and weekends is needed.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand English.
• Must pass a post-offer pre-employment background check.

Responsibilities

• Greet and assist customers in a prompt and courteous manner.
• Announce incoming and outbound flights.
• Process checked baggage and ensure accuracy in transactions.

Skills

Customer service skills

Communication skills

Attention to detail

Ability to work independently

Ability to stand for long periods

Education

High school diploma or GED

Job description

A customer service-focused company in Richmond, Virginia, is looking for a Customer Service Agent. In this role, you will be the first contact for passengers, assisting with check-in, ticketing, and resolving complaints. Applicants must be at least 18, have a high school diploma, and good communication skills. The role requires standing for long periods and occasionally lifting weights of up to 70 lbs. A friendly, outgoing personality is essential, and flexibility for nights and weekends is needed.