Airport Customer Service & Ramp Agent — Entry Level

Envoy Air Inc; Carlsbad (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Free travel for family

Health, dental, vision insurance

401(k) with company match

Paid on-the-job training

Full-time and part-time positions

Shift trade flexibility

Travel discounts

Job summary

Envoy Air Inc. is hiring at CLD Airport for an entry-level Customer Service Agent. You will greet passengers, handle check-in and ticketing, and use our reservation software to rebook itineraries and issue boarding passes.

The role involves lifting baggage, loading/unloading freight, and interacting with customers in a courteous manner. Position offers both full-time and part-time options, with on-the-job training and growth opportunities; travel benefits for you and family, plus a strong

Qualifications

• High school diploma or GED required.
• 18 years or older.
• Ability to pass pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist with lifting bags and guiding baggage to the belt.
• Load/unload freight, mail and baggage while ensuring on-time departures and arrivals.
• Work outside in all weather and adapt to flexible/extended hours, weekends, and holidays.

Skills

Customer service

Communication

Computer literacy

Reservation software

Education

High school diploma or GED

Tools

Reservation software

Job description

Envoy Air Inc. is hiring at CLD Airport for an entry-level Customer Service Agent. You will greet passengers, handle check-in and ticketing, and use our reservation software to rebook itineraries and issue boarding passes.

The role involves lifting baggage, loading/unloading freight, and interacting with customers in a courteous manner. Position offers both full-time and part-time options, with on-the-job training and growth opportunities; travel benefits for you and family, plus a strong