Airport Ramp & Guest Service Agent – Entry Level

Envoy Air Inc; Appleton (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Travel for free

Health coverage

401(k) with company match

Paid on-the-job training

Overtime opportunities

Job summary

Envoy Air Inc. in Appleton is hiring for an entry-level Customer Service Agent. You greet passengers, check in and issue boarding passes using reservation software, and help travelers with courtesy and efficiency.

You may lift bags up to 75 pounds and work outdoors in all weather on varied shifts, weekends, and holidays. Paid on-the-job training and a solid benefits package are offered. We welcome applicants 18+, high school diploma or equivalent, and the ability to pass drug and background

Qualifications

• Must be able to lift up to 75 pounds.
• High school diploma or equivalent.
• Authorized to work in the U.S. without sponsorship.
• 18 years or older.
• Able to pass pre-employment drug screen and background check.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Interact with customers in a courteous, efficient, and friendly manner.
• Lift and load baggage safely.
• Load, unload and sort freight, mail and baggage.
• Work outdoors in all weather and varied shifts, including weekends and holidays.
• Take advantage of travel discounts and other company perks.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Envoy Air Inc. in Appleton is hiring for an entry-level Customer Service Agent. You greet passengers, check in and issue boarding passes using reservation software, and help travelers with courtesy and efficiency.

You may lift bags up to 75 pounds and work outdoors in all weather on varied shifts, weekends, and holidays. Paid on-the-job training and a solid benefits package are offered. We welcome applicants 18+, high school diploma or equivalent, and the ability to pass drug and background