Airport Customer Service Agent: Travel & Flexible Shifts

Envoy Air Inc; Marion (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Travel benefits

Health, dental, vision coverage

401(k) with company match

Paid on-the-job training

Shift trading flexibility

Holiday and weekend coverage

Job summary

Envoy Air Inc. is hiring an entry-level Customer Service Agent at our Marion, IL location. You will greet passengers, perform check-in and ticketing tasks, and assist with boarding passes while delivering friendly, efficient service.

You will use reservation software, manage luggage handling, and contribute to on-time departures in all weather conditions. Training is provided, with full- and part-time opportunities available.

Qualifications

• High school diploma or equivalent required.
• Pass pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist with handling luggage and ensure on-time departures and arrivals.
• Interact with customers in a courteous and efficient manner.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Reservation software

Job description

Envoy Air Inc. is hiring an entry-level Customer Service Agent at our Marion, IL location. You will greet passengers, perform check-in and ticketing tasks, and assist with boarding passes while delivering friendly, efficient service.

You will use reservation software, manage luggage handling, and contribute to on-time departures in all weather conditions. Training is provided, with full- and part-time opportunities available.