Airport Customer Service Agent-Entry Level, Travel Benefits

Envoy Air Inc; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free flights for you and family

Health, dental, prescription andVision

401(k) with company match

Paid on the job training

Shift trade flexibility

Travel discounts

Job summary

Envoy Air Inc in Madison, WI is seeking an entry-level Customer Service Agent to greet passengers, assist with check-in and ticketing, and help rebook itineraries using our reservation software. You will interact with customers in a courteous, efficient manner and support a positive travel experience.

No experience required; on-the-job training and development programs help you advance. Shifts may include irregular hours, weekends, and holidays.

Qualifications

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
• 18 years or older.
• High school diploma, GED, or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist customers by lifting bags and helping them onto the belt.
• Work irregular hours, weekends, and holidays.

Skills

Customer service

Computer skills

Learning new programs

Education

High school diploma, GED, or international equivalent

Tools

Reservation/ticketing software

Job description

Envoy Air Inc in Madison, WI is seeking an entry-level Customer Service Agent to greet passengers, assist with check-in and ticketing, and help rebook itineraries using our reservation software. You will interact with customers in a courteous, efficient manner and support a positive travel experience.

No experience required; on-the-job training and development programs help you advance. Shifts may include irregular hours, weekends, and holidays.