Airport Customer Service Lead — Flight Privileges

Unifi Aviation, LLC; Dallas (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Full-time 30h/wk

Paid time off

Medical, Dental and Vision Insurance

401k

Exclusive discounts and wellness برامج

Job summary

Unifi Aviation, LLC in Texas is seeking an Airport Customer Service Supervisor to lead a team of agents and provide passenger services across arrivals, ticketing, check-in, boarding, baggage, and related inquiries. The role involves guiding staff through customs, immigration, and wheelchair assistance, ensuring safe, compliant operations, and delivering a positive travel experience for customers.

Key benefits include flight privileges after 30 days, weekly pay, comprehensive medical, dental and

Qualifications

• High School diploma or GED or equivalent.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport/state.

Responsibilities

• Lead a team of agents in customer service duties.
• Assist passengers with arrival and check-in, including special needs
• Handle ticketing and check-in via computerized system (boarding, baggage, reservations) and resolve related issues
• Direct passengers through Customs, Immigration, and Quarantine
• Assist ramp agents with wheelchairs, strollers and gate-checked bags
• Ensure safe working conditions and compliance with policies and laws
• Promote Safety, Anti-Harassment and Equal Employment Opportunity
• Perform other duties as assigned and complete work safely

Education

High School diploma or GED

Job description

Unifi Aviation, LLC in Texas is seeking an Airport Customer Service Supervisor to lead a team of agents and provide passenger services across arrivals, ticketing, check-in, boarding, baggage, and related inquiries. The role involves guiding staff through customs, immigration, and wheelchair assistance, ensuring safe, compliant operations, and delivering a positive travel experience for customers.

Key benefits include flight privileges after 30 days, weekly pay, comprehensive medical, dental and