Airport Customer Service Coordinator - Travel Perks

American Airlines; Sacramento (CA); Presencial; USD 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Travel perks

Health benefits

Wellness programs

401(k) program

Employee discounts

Resumo da oferta

American Airlines seeks a Full Time Customer Service Coordinator at Sacramento International Airport. You’ll promote air travel, assist with passenger check-in and cargo acceptance, and ensure compliance with government rules for domestic and international travel.

The role emphasizes courteous, efficient service and the ability to handle multiple tasks in a fast-paced environment. Starting pay is $23.23 per hour, with opportunities to grow within a global airline.

Qualificações

• High school diploma or GED.
• Read, write, fluently speak and understand the English language.
• Bilingual language skills required in some locations.
• Applicable valid driver’s license as required by local authorities.
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
• Ability to work irregular and/or extended hours, including weekends and holidays.
• Must report to work on a regular and timely basis.

Responsabilidades

• Promotes and sells air travel to the traveling public or freight forwarders.
• Provides assistance with passenger check-in and cargo acceptance.
• Interprets government rules and requirements for domestic and international travel or cargo shipments.
• Meets and dispatches aircraft within established times.
• Provides assistance to distressed passengers and customers.
• Protects company property and revenue.
• Provides for safe travel.
• Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
• Uses organizational skills to perform multiple tasks within a limited time period.
• Is self-motivated and requires minimal supervision.
• Responds and assists during security and emergency situations.
• Follows internal/external policies and procedures.
• May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
• Responsible for the overall performance within work area and may be required to lead and direct the work of other employees.
• May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions

Conhecimentos

Customer service

Communication

English proficiency

Formação académica

High school diploma or GED

Descrição da oferta de emprego

American Airlines seeks a Full Time Customer Service Coordinator at Sacramento International Airport. You’ll promote air travel, assist with passenger check-in and cargo acceptance, and ensure compliance with government rules for domestic and international travel.

The role emphasizes courteous, efficient service and the ability to handle multiple tasks in a fast-paced environment. Starting pay is $23.23 per hour, with opportunities to grow within a global airline.