Part-Time Airport Customer Service Agent | Travel Perks

American Airlines; Sacramento (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Travel perks

Health benefits

401(k)

Employee discounts

Job summary

American Airlines is seeking a Part Time Customer Service Agent at the Sacramento International Airport. The role focuses on delivering courteous, efficient service to passengers across check-in, ticketing, and boarding processes, while upholding FAA and TSA guidelines.

Starting pay is $20.23 per hour, with opportunities to learn, grow, and advance within a global airline family. The position requires legal work eligibility in the United States and compliance with company policies and safety

Qualifications

• High school diploma or GED required.
• Bilingual language skills may be required in some locations.
• Must fulfill FAA background checks for access to airport security areas.
• Authorized to work in the U.S. and able to obtain needed badges.
• Completion of pre-employment checks and drug screen may apply.

Responsibilities

• Issue, reissue and refund passenger tickets.
• Book, ticket and confirm flight reservations.
• Rebook passengers on oversold flights and during irregular operations.
• Check-in passengers and assign seats, manage boarding processes.
• Coordinate hotel, meals and transportation; assist with baggage handling where needed.
• Operate gate reader/scanner and boarding procedures.
• Announce boarding and provide flight documents to passengers.
• Provide excellent customer service and adhere to company policies.

Skills

Customer service

Bilingual

Education

High School Diploma or GED

Authorized to work in the U.S.

Driver's license

Tools

Sabre

Job description

American Airlines is seeking a Part Time Customer Service Agent at the Sacramento International Airport. The role focuses on delivering courteous, efficient service to passengers across check-in, ticketing, and boarding processes, while upholding FAA and TSA guidelines.

Starting pay is $20.23 per hour, with opportunities to learn, grow, and advance within a global airline family. The position requires legal work eligibility in the United States and compliance with company policies and safety