Airport Customer Service Coordinator - Part Time + Perks

American Airlines; San Juan (PR); Vor Ort; USD 26.000 - 38.000; Teilzeit

Benefits dieser Stelle

Travel perks

Health benefits

Wellness programs

401(k) Program

Employee discounts

Zusammenfassung

American Airlines is seeking a Part Time Customer Service Coordinator at the Luis Muñoz Marín International Airport. The role involves assisting passengers, promoting air travel, and supporting smooth check-in and cargo processes as part of a courteous, efficient team.

The position is covered by the CWA-IBT Collective Bargaining Agreement. Starting pay is $23.23 per hour, with potential bilingual requirements depending on location and eligibility for security clearances.

Qualifikationen

• Minimum Qualifications- Education & Prior Job Experience.
• High school diploma or GED.
• Read, write, fluently speak and understand the English language.
• Bilingual language skills required in some locations.
• Applicable valid driver’s license as required by local authorities.
• FAA background checks for unescorted access privileges to SIDA, if applicable.
• Ability to work irregular and/or extended hours, including weekends and holidays.
• Must report to work on a regular and timely basis.

Aufgaben

• Promotes and sells air travel to the traveling public or freight forwarders.
• Provides assistance with passenger check-in and cargo acceptance.
• Interprets government rules and requirements for domestic and international travel or cargo shipments.
• Meets and dispatches aircraft within established times
• Provides assistance to distressed passengers and customers
• Protects company property and revenue
• Provides for safe travel
• Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
• Uses organizational skills to perform multiple tasks within a limited time period
• Is self-motivated and requires minimal supervision
• Responds and assists during security and emergency situations
• Follows internal/external policies and procedures
• May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
• Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
• May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions

Kenntnisse

Customer service

Bilingual

English fluency

Driver's license

Background check

Weekend/holiday availability

Ausbildung

High school diploma or GED

Jobbeschreibung

American Airlines is seeking a Part Time Customer Service Coordinator at the Luis Muñoz Marín International Airport. The role involves assisting passengers, promoting air travel, and supporting smooth check-in and cargo processes as part of a courteous, efficient team.

The position is covered by the CWA-IBT Collective Bargaining Agreement. Starting pay is $23.23 per hour, with potential bilingual requirements depending on location and eligibility for security clearances.