Airport Customer Service Coordinator — Part Time + Travel Perks

American Airlines; Minneapolis (MN); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Travel perks

Health benefits

Wellness program

401(k) program

Employee discounts

Job summary

American Airlines is seeking a Part Time Customer Service Coordinator at the Minneapolis-Saint Paul International Airport. The role focuses on assisting passengers, promoting travel, and ensuring smooth operations in a fast-paced environment.

Starting pay is $23.23 per hour with benefits, and the position is covered by the CWA-IBT Collective Bargaining Agreement, reflecting our commitment to a fair work environment.

Qualifications

• High school diploma or GED.
• Read, write, fluently speak and understand the English language.
• Bilingual language skills required in some locations.
• Applicable valid driver’s license as required by local authorities.
• FAA background checks for SIDA access where applicable.
• Ability to work irregular hours, including weekends and holidays.

Responsibilities

• Promotes and sells air travel to the traveling public or freight forwarders.
• Provides assistance with passenger check-in and cargo acceptance.
• Interprets government rules for domestic and international travel or cargo shipments.
• Meets and dispatches aircraft within established times.
• Provides assistance to distressed passengers and customers.

Skills

Fluent English

Bilingual language skills

Education

High school diploma or GED

Job description

American Airlines is seeking a Part Time Customer Service Coordinator at the Minneapolis-Saint Paul International Airport. The role focuses on assisting passengers, promoting travel, and ensuring smooth operations in a fast-paced environment.

Starting pay is $23.23 per hour with benefits, and the position is covered by the CWA-IBT Collective Bargaining Agreement, reflecting our commitment to a fair work environment.