Airport Customer Service & Check-In Specialist

United Ground Express, Inc.; Florida; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Discounted travel

Job summary

UNITED GROUND EXPRESS, INC. at SRQ Sarasota-Bradenton International Airport seeks a Passenger Service Agent to deliver friendly, efficient service.

You will check in passengers, issue boarding passes, rebook itineraries, and collect fees using our reservation software, ensuring accuracy and timely flight departures. You must be 18+, pass background checks, and be able to work day or night shifts, weekends, and holidays.

Qualifications

• Must be able to read, write, speak, and understand English fluently.
• Must be at least 18 years old and pass background checks.
• Able to work day or night shifts, weekends, and holidays.

Responsibilities

• Greet passengers, assist with check-in and ticketing.
• Use reservation software to rebook itineraries and issue boarding passes.
• Ensure passenger data is accurate and flights depart on time.
• Handle passenger questions and resolve issues per policy.

Skills

Customer service

Communication skills

Computer literacy

English language

Tools

Reservation software

Job description

UNITED GROUND EXPRESS, INC. at SRQ Sarasota-Bradenton International Airport seeks a Passenger Service Agent to deliver friendly, efficient service.

You will check in passengers, issue boarding passes, rebook itineraries, and collect fees using our reservation software, ensuring accuracy and timely flight departures. You must be 18+, pass background checks, and be able to work day or night shifts, weekends, and holidays.