Airport Customer Service Agent — Part-Time with Growth

Unifi; Reno (NV); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Full benefit plan

Unlimited career advancement

Job summary

Unifi is seeking part-time Customer Service Agents to be the first line of defense for travelers. You will greet passengers, assist with baggage, and provide friendly, first-class service in a fast-paced environment.

This role requires staying alert around moving aircraft, using radio equipment, and collaborating with teammates to resolve issues related to delays or damaged items. Local residency and ramp/SIDA training are part of onboarding.

Qualifications

• Customer-facing role experience preferred.
• Ability to provide first-class service to customers.
• Willingness to work in a fast-paced environment.

Responsibilities

• Assist passengers with baggage pick-up.
• Resolve issues with delayed, lost, or damaged items.
• Use computer software to track and catalog luggage.
• Interact with customers in a professional and efficient manner.
• Perform additional duties as needed.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Tools

Luggage tracking software

Job description

Unifi is seeking part-time Customer Service Agents to be the first line of defense for travelers. You will greet passengers, assist with baggage, and provide friendly, first-class service in a fast-paced environment.

This role requires staying alert around moving aircraft, using radio equipment, and collaborating with teammates to resolve issues related to delays or damaged items. Local residency and ramp/SIDA training are part of onboarding.