Airport Customer Service Agent (Part-Time) – Free Flights

Southwest Airlines Co.; Austin (TX); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Free flights for employee and eligible

401(k) Company match up to 10%

Profit-sharing plan

Health insurance for you and dependets

Health plan starts day one

Job summary

Southwest Airlines Co. is seeking a Customer Service Agent in Austin, TX to greet customers at the ticket counter, gate, and baggage service office. You will help customers check in, answer questions, and ensure travel goes smoothly with a friendly attitude and teamwork.

The role is part-time with 32 hours over 5 days, training of 4-6 weeks, and potential overtime. Benefits include flight privileges, 401(k) match, profit-sharing, and health insurance options.

Qualifications

• Ability to type and/or use a computer keyboard quickly.
• Excellent teamwork and customer service skills.
• Able to work in a fast-paced environment.
• Clear communication skills.
• Willing to obtain SIDA badge and meet airport requirements.

Responsibilities

• Provide friendly service and maintain positive relationships with customers.
• Assist with ticketing, check-in, and boarding using POS systems.
• Answer questions and resolve issues during delays or disruptions.
• Handle cash, checks, credit cards, and vouchers and balance transactions.
• Meet physical requirements and work varied shifts.

Skills

Typing ability

Teamwork

Customer service

Communication

Education

No education requirement

Job description

Southwest Airlines Co. is seeking a Customer Service Agent in Austin, TX to greet customers at the ticket counter, gate, and baggage service office. You will help customers check in, answer questions, and ensure travel goes smoothly with a friendly attitude and teamwork.

The role is part-time with 32 hours over 5 days, training of 4-6 weeks, and potential overtime. Benefits include flight privileges, 401(k) match, profit-sharing, and health insurance options.