Part-Time Customer Service Agent — Flight & Travel Perks

swa; Austin (TX); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Free flights for you and dependents

401(k) company match up to 10%

Profit sharing

Health insurance

Day-one health plan enrollment

Job summary

Southwest Airlines is seeking a Customer Service Agent in Texas for part-time work at AUS. You will greet customers, check in travelers, answer questions, and help ensure smooth travel at the ticket counter, gate, and baggage service office.

The role emphasizes friendly service, teamwork, and flexibility to cover early mornings, late nights, weekends, and holidays with overtime opportunities. Must be eligible to work in the U.S.

Qualifications

• U.S. citizenship or current authorization to work in the U.S. is required.

Responsibilities

• Greet and assist customers at ticket counter, gate, and baggage service office.
• Check in customers, answer questions, and help ensure smooth travel.
• Handle ticketing, check-in, & baggage service with a computerized POS system.
• Support customers during delays or disruptions with care and responsiveness.
• Work with teammates to provide legendary customer service every day.

Job description

Southwest Airlines is seeking a Customer Service Agent in Texas for part-time work at AUS. You will greet customers, check in travelers, answer questions, and help ensure smooth travel at the ticket counter, gate, and baggage service office.

The role emphasizes friendly service, teamwork, and flexibility to cover early mornings, late nights, weekends, and holidays with overtime opportunities. Must be eligible to work in the U.S.