Airport Customer Service Agent (Paid Training Included)

Unifi Aviation, LLC; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay (hourly)

Paid time off

Medical Insurance

Dental Insurance

Vision Insurance

401k

Employee discounts

Wellness programs

Job summary

Unifi is seeking friendly, customer-focused individuals to join our aviation services team in Chattanooga. You will assist passengers with arrivals, ticketing, check-in, boarding, baggage services, reservations, and respond to inquiries and complaints.

Paid training provided; full-time positions start at 30 hours per week. Benefits include medical, dental, and vision insurance, 401(k), paid time off, flight privileges after 30 days, and exclusive discounts.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Must be able to obtain credentials as per airport/state/customs requirements.

Responsibilities

• Assist passengers with arrival and check-in including handling special needs.
• Manage ticketing, check-in, boarding, baggage, and reservations.
• Guide passengers through customs and immigration processes as needed.
• Assist ramp for wheelchairs, strollers, and gate-checked bags.
• Ensure safety procedures and policies are followed.
• Complete duties safely and respond to incidents per policy.

Skills

Customer service

Communication

Ticketing

Check-in

Education

High School Diploma or GED

Tools

Ticketing system

Job description

Unifi is seeking friendly, customer-focused individuals to join our aviation services team in Chattanooga. You will assist passengers with arrivals, ticketing, check-in, boarding, baggage services, reservations, and respond to inquiries and complaints.

Paid training provided; full-time positions start at 30 hours per week. Benefits include medical, dental, and vision insurance, 401(k), paid time off, flight privileges after 30 days, and exclusive discounts.