Airport Customer Service Agent - Training & Flight Benefits

Unifi Aviation, LLC; Vero Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Discounts

Wellness programs

Job summary

Unifi is seeking customer service associates to assist passengers with arrivals, check-in, ticketing and baggage questions at the airport.

No experience is required; paid training is provided. Benefits include medical, dental, and vision insurance, plus a 401(k). Flight privileges become available after 30 days. Weekly pay, PTO for full-time staff, and opportunities to work rotating shifts, weekends, and holidays.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Assist passengers with arrival and check-in, including VIP and wheelchair support.
• Handle ticketing, boarding, baggage, and reservations on a computerized system.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents with wheelchairs, strollers and gate-checked items for loading.
• Report safety incidents and uphold company policies.

Skills

Customer service

Education

High School diploma or GED

Job description

Unifi is seeking customer service associates to assist passengers with arrivals, check-in, ticketing and baggage questions at the airport.

No experience is required; paid training is provided. Benefits include medical, dental, and vision insurance, plus a 401(k). Flight privileges become available after 30 days. Weekly pay, PTO for full-time staff, and opportunities to work rotating shifts, weekends, and holidays.