Airport Customer Service Agent: Flight Privileges & Perks

Unifi Aviation, LLC

City of Albany (NY)

Sur place

USD 22 000 - 25 000

Temps partiel

14 jours+

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Avantages offerts par ce poste

Flight privileges
Weekly pay
PTO
Medical, dental & vision insurance
401k

Résumé du poste

Unifi Aviation, LLC is hiring an Airport Customer Service Agent for ALB to welcome passengers and handle check-in, ticketing, and boarding support. The role emphasizes friendly service, safety, and efficient problem solving.

The position is part-time with day shifts (A.M. and P.M.), non-exempt, with paid training and benefits including time off and medical coverage for eligible staff. No prior experience required, training provided to new hires.

Qualifications

  • No experience required; paid training provided.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport or state or customs requirements.

Responsabilités

  • Assist passengers with arrival and check-in, including special needs.
  • Handle ticketing, boarding, baggage and reservations via a computerized system.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Assist ramp agents with wheelchairs and gate-checked bags.
  • Adhere to safety procedures and report incidents.

Connaissances

Customer service
Communication
Empathy
Teamwork

Formation

High School diploma or GED

Description du poste

Unifi Aviation, LLC is hiring an Airport Customer Service Agent for ALB to welcome passengers and handle check-in, ticketing, and boarding support. The role emphasizes friendly service, safety, and efficient problem solving.

The position is part-time with day shifts (A.M. and P.M.), non-exempt, with paid training and benefits including time off and medical coverage for eligible staff. No prior experience required, training provided to new hires.

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