Travel-Perk Customer Service Agent (Entry Level)

Envoy Air Inc; Madison (WI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Free travel for family

Health benefits

401(k) with company match

On-the-job training

Shift flexibility

Travel discounts

Job summary

Envoy Air Inc. in Madison, WI is hiring an entry-level Customer Service Agent. You will greet passengers, assist with check-in and ticketing, and set a positive tone for every traveler’s journey.

No experience required; paid on-the-job training is provided. You’ll earn $18.58 per hour with comprehensive benefits, a 401(k) match after one year, and travel discounts across the American Airlines network. Shifts vary and may include weekends or holidays.

Qualifications

• No experience required, entry-level position.
• Ability to handle check-in and ticketing tasks with a positive demeanor.
• Willingness to work varied shifts including weekends/holidays.

Responsibilities

• Greet passengers and assist with check-in and boarding processes.
• Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
• Provide courteous, efficient customer service throughout the passenger journey.

Skills

Customer service

Communication

Ticketing support

Education

High school diploma

Tools

Reservation software

Job description

Envoy Air Inc. in Madison, WI is hiring an entry-level Customer Service Agent. You will greet passengers, assist with check-in and ticketing, and set a positive tone for every traveler’s journey.

No experience required; paid on-the-job training is provided. You’ll earn $18.58 per hour with comprehensive benefits, a 401(k) match after one year, and travel discounts across the American Airlines network. Shifts vary and may include weekends or holidays.