Airport Customer Experience Specialist

Enterprise Mobility; Saint Paul (MN); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Résumé du poste

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is hiring a Customer Experience Representative at MSP airport in Saint Paul, MN. You will greet customers, explain terms, and assist with reservations and vehicle services to ensure a smooth rental experience.

We offer paid time off, health, dental, vision insurance, a 401k with matching, and employee rental car discounts.

Qualifications

• Minimum 1 year of customer service or sales experience in retail, guest services, or administrative support.
• Must be authorized to work in the United States and not require sponsorship now or in the future.
• Must be at least 18 years old.
• Valid driver’s license with no more than 3 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related convictions in the past 3 years (DUI/DWI).

Responsabilités

• Meet and greet customers in a professional, friendly, and timely manner.
• Explain rental terms, vehicle features, and services to customers.
• Offer additional products and services to meet customer needs.
• Assist with reservations, rate quotes, and general questions.
• Coordinate callbacks and follow-up as needed.
• Maintain attendance and punctuality; perform other duties as assigned.

Connaissances

Customer service experience

Communication skills

Punctuality

Formation

High School Diploma or GED

Description du poste

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is hiring a Customer Experience Representative at MSP airport in Saint Paul, MN. You will greet customers, explain terms, and assist with reservations and vehicle services to ensure a smooth rental experience.

We offer paid time off, health, dental, vision insurance, a 401k with matching, and employee rental car discounts.