Airport Customer Experience Manager – CLT
American Airlines Inc.
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Job summary
American Airlines Inc. is seeking a Customer Service Manager for Airport Operations at Charlotte/Douglas Intl.
This role leads the customer service team, ensures smooth daily airport operations, and collaborates with cross-functional partners to deliver outstanding travel experiences. Based in Charlotte, NC, you will mentor staff, manage performance, and respond to operational challenges with professionalism.
Job description
American Airlines Inc. is seeking a Customer Service Manager for Airport Operations at Charlotte/Douglas Intl.
This role leads the customer service team, ensures smooth daily airport operations, and collaborates with cross-functional partners to deliver outstanding travel experiences. Based in Charlotte, NC, you will mentor staff, manage performance, and respond to operational challenges with professionalism.
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