Airport Curbside Concierge & Check-in Agent (Early Shifts, Tips)

Metropolis Technologies; Oakland (CA); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Job summary

Bags, a Metropolis company, is hiring a Curbside Concierge - Airline Check-in Agent to work at an airport curbside location in Oakland. You will check in passengers, issue boarding passes, and handle baggage in a fast-paced environment.

Weekend and holiday availability is required, with early shifts and outdoors work in all weather conditions. Candidates should have 1–2 years of customer service experience and be able to manage payments and assist guests with directions and flight information.

Qualifications

• Ability to work in the early morning rotation.
• Minimum 6 months experience in a face-to-face guest service role.
• Data Entry and/or computer experience preferred.
• Ability to communicate clearly with guests and clients.
• Ability to work in outside weather conditions.

Responsibilities

• Greet guests warmly at the curbside desk.
• Assist guests with check-in of luggage and boarding passes.
• Input guest information for unregistered travelers.
• Process luggage check-in and overweight bag fees.
• Tag luggage and provide boarding passes and receipts.

Skills

Early morning shifts

Face-to-face guest service

Clear communication

Education

Data Entry experience

Tools

Basic computer skills

Job description

Bags, a Metropolis company, is hiring a Curbside Concierge - Airline Check-in Agent to work at an airport curbside location in Oakland. You will check in passengers, issue boarding passes, and handle baggage in a fast-paced environment.

Weekend and holiday availability is required, with early shifts and outdoors work in all weather conditions. Candidates should have 1–2 years of customer service experience and be able to manage payments and assist guests with directions and flight information.