Airport Curbside Check-in Agent — Early Shifts

SP+; Jacksonville (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

SP+, a Metropolis Company, is hiring a Curbside Concierge to check in passengers and handle luggage at an airport curbside location. The role requires early shifts, weekend availability, and outdoor work in all weather.

Training on airline compliance and safety is provided, with a strong focus on customer service and accurate baggage handling. Responsibilities include issuing boarding passes, weighing and tagging bags, guiding passengers, and processing payments while maintaining a professional

Qualifications

• Early morning shifts required and weekend availability.
• At least 6 months of face-to-face guest service experience.
• Data entry and computer experience preferred.
• Clear communication with guests and clients.
• Ability to work outdoors in varying weather.
• Knowledge of airline or travel industry preferred.
• U.S. work eligibility and background check required.
• Able to lift up to 75 lbs and push luggage cages.

Responsibilities

• Greet guests at the curbside desk and check in luggage.
• Verify flight itineraries and number of bags.
• Input guest information for new enrollees.
• Process check-in and collect bag fees as required.
• Weigh and tag luggage and provide boarding passes.
• Maintain a positive, professional demeanor in a high-volume environment.
• Answer questions and provide directions and flight information.
• Organize and stock the concierge desk.
• Manage payments and handle card transactions.
• Adhere to TSA standards and safety procedures.

Job description

SP+, a Metropolis Company, is hiring a Curbside Concierge to check in passengers and handle luggage at an airport curbside location. The role requires early shifts, weekend availability, and outdoor work in all weather.

Training on airline compliance and safety is provided, with a strong focus on customer service and accurate baggage handling. Responsibilities include issuing boarding passes, weighing and tagging bags, guiding passengers, and processing payments while maintaining a professional