Airport Compliance & Customer Experience Coordinator

American Airlines; Denver (CO); On-site; USD 42,000 - 69,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Job summary

American Airlines is seeking a Compliance Coordinator for Denver to ensure airport stations meet all regulatory and corporate mandates. You will maintain records, investigate irregularities, and interface with regulatory bodies and internal experts.

Responsibilities include overseeing Dangerous Goods, hazardous waste, FAA/TSA/DOT/FDA regulations, and ensuring safe above/below wing operations. Strong analytical and communication skills are required.

Qualifications

• High School diploma or GED equivalency.
• Leadership with practical coaching experience.
• Ability to work varying hours and shifts to meet business requirements and workload demand.
• Bachelor's Degree in related field (preferred).
• Customer service experience (preferred).

Responsibilities

• Ensure stations meet all Local, Federal, and Corporate mandates, regulations, and corporate directives.
• Maintain detailed records and present discrepancies to station leadership or elevate issues to headquarters as necessary.
• Investigate irregularities and interface with regulatory agencies and internal subject matter experts.
• Areas of oversight may include Dangerous Goods regulations.
• Hazardous waste storage and handling procedures.
• FAA, TSA, DOT, and FDA regulations.
• Environmental, Safety, Security, and OSHA regulations.
• Compliance for above/below the wing operations including Business Partner Operations.
• Review Internal Control standards to ensure safeguarding of company assets and maintain a financially fit station.
• Conduct effective compliance reviews and proactively identify, investigate, and resolve areas of concern.
• GSE and Facility preventative maintenance.
• Interacts with American Airlines leadership and outside regulatory agencies.

Skills

Driver's license

FAA background checks

Excel

Word

PowerPoint

Written test

Interpersonal skills

Multitask

Independent judgment

Education

High School diploma

Bachelor's degree

Job description

American Airlines is seeking a Compliance Coordinator for Denver to ensure airport stations meet all regulatory and corporate mandates. You will maintain records, investigate irregularities, and interface with regulatory bodies and internal experts.

Responsibilities include overseeing Dangerous Goods, hazardous waste, FAA/TSA/DOT/FDA regulations, and ensuring safe above/below wing operations. Strong analytical and communication skills are required.