Coordinator, Airport Customer Experience Compliance - Denver (DEN)

American Airlines; Denver (CO); Presencial; USD 42.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Descripción de la vacante

American Airlines is seeking a Compliance Coordinator for Denver to ensure airport stations meet all regulatory and corporate mandates. You will maintain records, investigate irregularities, and interface with regulatory bodies and internal experts.

Responsibilities include overseeing Dangerous Goods, hazardous waste, FAA/TSA/DOT/FDA regulations, and ensuring safe above/below wing operations. Strong analytical and communication skills are required.

Formación

• High School diploma or GED equivalency.
• Leadership with practical coaching experience.
• Ability to work varying hours and shifts to meet business requirements and workload demand.
• Bachelor's Degree in related field (preferred).
• Customer service experience (preferred).

Responsabilidades

• Ensure stations meet all Local, Federal, and Corporate mandates, regulations, and corporate directives.
• Maintain detailed records and present discrepancies to station leadership or elevate issues to headquarters as necessary.
• Investigate irregularities and interface with regulatory agencies and internal subject matter experts.
• Areas of oversight may include Dangerous Goods regulations.
• Hazardous waste storage and handling procedures.
• FAA, TSA, DOT, and FDA regulations.
• Environmental, Safety, Security, and OSHA regulations.
• Compliance for above/below the wing operations including Business Partner Operations.
• Review Internal Control standards to ensure safeguarding of company assets and maintain a financially fit station.
• Conduct effective compliance reviews and proactively identify, investigate, and resolve areas of concern.
• GSE and Facility preventative maintenance.
• Interacts with American Airlines leadership and outside regulatory agencies.

Conocimientos

Driver's license

FAA background checks

Excel

Word

PowerPoint

Written test

Interpersonal skills

Multitask

Independent judgment

Educación

High School diploma

Bachelor's degree

Descripción del empleo

Coordinator, Airport Customer Experience Compliance - Denver (DEN) View Profile

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Coordinator, Airport Customer Experience Compliance - Denver (DEN) Posting Start Date: 10/20/26

Location:Denver Intl Apt Cust Svc (DEN-CCSC)

Cities:Denver - CO

Requisition ID:89001

This job will be posted until 10/27/2026 . If interested, please apply prior to this date.

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Responsible for advancing station success in the Airport organization through performance reviews, station interactions, and other engagements.
• This role is a part of the compliance team within our Airports organization.
• The pay range for this position is $42,000 - $69,000, taking into account the qualifications and experience of the selected candidate.

What you'll do

The Compliance Coordinator is responsible to ensure stations meet all Local, Federal, and Corporate mandates, regulations, and corporate directives. This role must maintain detailed records and present discrepancies to station leadership or elevate issues to headquarters as necessary. The Compliance Coordinator is responsible for investigating irregularities and interfacing with both regulatory agencies and internal subject matter experts. Areas of oversight may include, but not limited to:

• Dangerous Goods regulations
• Hazardous waste storage and handling procedures
• FAA, TSA, DOT, and FDA regulations
• Environmental, Safety, Security, and OSHA regulations
• Compliance for above/below the wing operations including Business Partner Operations
• Review Internal Control standards to ensure the safeguarding of company assets and maintain a financially fit station
• Conduct effective compliance reviews and proactively identify, investigate, and resolve areas of concern
• GSE and Facility preventative maintenance
• Interacts with American Airlines leadership and outside regulatory agencies

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• Leadership with practical coaching experience
• Ability to work varying hours and shifts to meet business requirements and workload demand

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's Degree in related field
• Customer service experience

Skills, Licenses & Certifications

• Applicable valid driver’s license as required by local authorities
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
• Satisfactory completion of written test
• Excellent interpersonal skills
• Ability to accomplish multiple tasks within a limited timeframe
• Ability to work independently and make sound decisions using individual judgment

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities:Denver - CO
Requisition ID:89001

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