Airport Car Return Agent — Fast, Friendly Service

National Car Rental; Panama City (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Panama City Airport seeks a Return Agent to deliver friendly, efficient service during the rental return process. You will greet customers, assist with transactions and ensure a smooth, quick experience.

Qualifications include a high school diploma or GED, at least 1 year of customer service experience, a valid driver's license, and the ability to work a varied schedule. This on-site role offers benefits and growth opportunities.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required.
• Minimum of 1 year of continuous customer service retail or administrative support experience.
• Current and valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.
• No drug or alcohol related convictions on driving record in the past 5 years.

Responsibilities

• Greet all customers using prescribed dialogue as they arrive on the lot.
• Remind customer to check for personal belongings and identify items found in vehicles.
• Advise and review rental charges; provide accurate receipts.
• Provide information regarding transportation to the airport terminal.
• Check vehicle for damage and direct customers to complete damage/loss reports.
• Maintain organized lots and ensure smooth traffic flow.

Skills

Customer service

Retail experience

Administrative support

Education

High School Diploma or G.E.D.

Job description

National Car Rental at Panama City Airport seeks a Return Agent to deliver friendly, efficient service during the rental return process. You will greet customers, assist with transactions and ensure a smooth, quick experience.

Qualifications include a high school diploma or GED, at least 1 year of customer service experience, a valid driver's license, and the ability to work a varied schedule. This on-site role offers benefits and growth opportunities.