Airport Car Rental Return Agent — Friendly, Efficient Service

National Car Rental

Pensacola (FL)

On-site

USD 17,000 - 24,000

Full time

3 days ago
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Benefits offered by this job

Paid time off
Employee discount
Retirement savings plan
Extended Health Benefits (Medical, Rx,
Dental and Vision)
Life Insurance
Training and development

Job summary

National Car Rental is seeking a Return Agent at Pensacola Airport (PNS) to deliver friendly, efficient service throughout the rental process. You will greet customers, assist with check-in/return, verify gas level, and help resolve issues while maintaining an organized lot and high service standards.

Qualified candidates will have at least 1 year of customer service experience, a valid driver's license with clean record, and the ability to work early shifts including weekends.

Qualifications

  • Minimum 1 year of customer service retail or administrative support experience.
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents in past 3 years.
  • No drug or alcohol related convictions on driving record in past 5 years.

Responsibilities

  • Greet customers as they arrive on the lot using prescribed dialogue.
  • Identify found personal belongings and turn into lost and found with details.
  • Advise on rental charges and provide accurate receipts.
  • Provide information about transportation to the airport terminal.
  • Maintain a neat lot and assist with movement to proper lot locations.

Skills

Customer service
Communication

Education

High School Diploma or GED

Job description

National Car Rental is seeking a Return Agent at Pensacola Airport (PNS) to deliver friendly, efficient service throughout the rental process. You will greet customers, assist with check-in/return, verify gas level, and help resolve issues while maintaining an organized lot and high service standards.

Qualified candidates will have at least 1 year of customer service experience, a valid driver's license with clean record, and the ability to work early shifts including weekends.

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