Airport Customer Experience Specialist (Temporary)

National Car Rental; Panama City (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

National Car Rental at Panama City Airport is seeking a Temporary Customer Experience Representative to greet customers, explain rental terms, and process transactions efficiently. This on-site role emphasizes friendly, accurate service in a fast-paced environment.

Responsibilities include assisting with reservations, offering optional protections and upgrades, and ensuring proper documentation for a smooth rental experience. This temporary position lasts up to 90 days.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States and not require sponsorship now or in the future.
• High School Diploma or GED required.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient customer service by explaining rental terms and vehicle features.
• Offer additional services (protections, upgrades, options) to meet customer needs.
• Assist with reservations, rate quotes, and general inquiries.
• Document customer information accurately for the rental process.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or GED

Job description

National Car Rental at Panama City Airport is seeking a Temporary Customer Experience Representative to greet customers, explain rental terms, and process transactions efficiently. This on-site role emphasizes friendly, accurate service in a fast-paced environment.

Responsibilities include assisting with reservations, offering optional protections and upgrades, and ensuring proper documentation for a smooth rental experience. This temporary position lasts up to 90 days.