Airport Café Assistant Manager — Lead & Elevate Service

CC Holdings, Inc.; Indianapolis (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Bonus programs

PTO

Insurance contributions

401(k)

Employee discounts

Growth opportunities

Job summary

CC Holdings, Inc. is seeking an Assistant Manager for our Indianapolis-area cafés located at the Indianapolis International Airport. This full-time role supports the General Manager, drives guest satisfaction, and champions the HEART Culture across a 20+ person team.

Shifts include nights and weekends with early morning starts. The position emphasizes hands-on leadership, operational excellence, and strong communication to sustain growth, control costs, and ensure a high-quality guest

Qualifications

• Minimum of 2 years of experience in the food industry.
• Minimum of 2 years of management experience.

Responsibilities

• Promotes and facilitates the company’s HEART Culture.
• Supports the General Manager in daily operations.
• Provides an exceptional overall customer experience.
• Identifies operational issues and coaches team members toward solutions.
• Consistently delivers high levels of customer service and hospitality.
• Motivates team members to exceed customer expectations.
• Encourages sales growth through hospitality and service excellence.
• Assists with inventory management and product ordering.

Skills

Leadership

Customer service

Staff coaching

Operations management

Communication

Team leadership

Inventory management

Microsoft Office

Tools

Microsoft Office Suite

Job description

CC Holdings, Inc. is seeking an Assistant Manager for our Indianapolis-area cafés located at the Indianapolis International Airport. This full-time role supports the General Manager, drives guest satisfaction, and champions the HEART Culture across a 20+ person team.

Shifts include nights and weekends with early morning starts. The position emphasizes hands-on leadership, operational excellence, and strong communication to sustain growth, control costs, and ensure a high-quality guest