Airline Services Supervisor: Lead Ops & Customer Experience

Envoy Air Inc; Springfield (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee flight privileges within American Airlines network

Training and developmental programs

Comprehensive health and life benefits

Job summary

Envoy Air Inc is seeking a Supervisor to coordinate operations at Springfield, Missouri. The ideal candidate will manage station activities, handle multiple priorities, and ensure safety and efficiency in operations.

This position requires a high school diploma, customer service experience, and the ability to lift heavy bags. Join Envoy to enhance your career with great employee benefits and flight privileges.

Qualifications

• Minimum age of 18 and possession of a valid driver’s license or passport.
• Ability to lift and carry weights of up to 75 lbs.
• Fluency in English is essential.

Responsibilities

• Coordinate day-to-day operations of Agents/Clerks.
• Ensure operational coverage and manpower utilization.
• Investigate and resolve operational and customer service issues.

Skills

Customer service experience

Safety consciousness

Leadership qualities

Organizational skills

Multi-tasking

Education

High school diploma or GED equivalent

Job description

Envoy Air Inc is seeking a Supervisor to coordinate operations at Springfield, Missouri. The ideal candidate will manage station activities, handle multiple priorities, and ensure safety and efficiency in operations.

This position requires a high school diploma, customer service experience, and the ability to lift heavy bags. Join Envoy to enhance your career with great employee benefits and flight privileges.