Airline Passenger Service Specialist

Worldwide Flight Services (WFS); Ewing Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

DailyPay app access for on-demand pay

Travel discounts

Wellness programs

401k program

Opportunity for internal mobility

Job summary

A global aviation services provider is seeking an Agent, Passenger Service, located in Ewing Township, NJ. The role involves assisting passengers with reservations, ticketing, and baggage handling while ensuring compliance with security protocols. Ideal candidates should have customer service experience, a high school diploma, and strong communication skills. The position requires the ability to work varied shifts and lift baggage up to 50 lbs. This role offers opportunities for career growth within the company.

Qualifications

• Must have at least 1 year of customer service or related experience.
• Able to work varied shifts, including weekends and holidays.
• Proficiency in English communication is essential.

Responsibilities

• Assist passengers with reservations, tickets, and baggage handling.
• Ensure smooth boarding and compliance with security protocols.
• Handle lost and found inquiries and airfreight shipments.

Skills

Customer service experience

Communication skills

Ability to lift 50 lbs

Problem-solving abilities

Education

High school diploma or GED equivalent

Tools

Relevant software knowledge

Job description

A global aviation services provider is seeking an Agent, Passenger Service, located in Ewing Township, NJ. The role involves assisting passengers with reservations, ticketing, and baggage handling while ensuring compliance with security protocols. Ideal candidates should have customer service experience, a high school diploma, and strong communication skills. The position requires the ability to work varied shifts and lift baggage up to 50 lbs. This role offers opportunities for career growth within the company.