Airline Customer Service Agent — Part-Time, $25/hr + Benefits

Pacific Aviation Corporation; Seattle (WA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Pacific Aviation Corporation is hiring an Airline Customer Service Agent to assist passengers at Seattle-Tacoma International Airport. The role focuses on check-in assistance, boarding, and passenger support, with emphasis on accuracy and safety compliance.

The position offers part-time shifts, bilingual opportunities (English, Japanese preferred), and benefits including health and retirement plans. Join a team committed to memorable travel experiences and teamwork.

Qualifications

• Exceptional customer service skills for face-to-face interactions.
• Strong attention to detail to verify documents and procedures.
• Team-oriented mindset with collaborative approach.
• Technically capable to learn airline systems and manage tasks efficiently.
• Professionalism, empathy, and quick-thinking in challenging situations.

Responsibilities

• Welcome and assist passengers through check-in, boarding, and arrival processes.
• Accurately review travel documents and issue boarding passes.
• Offer bilingual assistance to travelers (English and Japanese preferred).
• Communicate clearly with passengers, coworkers, and airline staff.
• Help maintain a smooth flow of operations in the terminal.
• Ensure compliance with airline procedures and safety standards.
• Contribute to a team that delivers high-quality service.

Skills

Customer service

Attention to detail

Team player

Tech-savvy

Problem-solving

Job description

Pacific Aviation Corporation is hiring an Airline Customer Service Agent to assist passengers at Seattle-Tacoma International Airport. The role focuses on check-in assistance, boarding, and passenger support, with emphasis on accuracy and safety compliance.

The position offers part-time shifts, bilingual opportunities (English, Japanese preferred), and benefits including health and retirement plans. Join a team committed to memorable travel experiences and teamwork.