Airline Baggage Operations Shift Leader

Envoy Air Inc; Los Angeles (CA); Hybrid; USD 75,000 - 86,000; Full time

Benefits offered by this job

Flight privileges

Training programs

Health and life benefits

Job summary

Envoy Air Inc. in Los Angeles is seeking a Shift Manager for baggage operations to ensure safe, timely handling and transfer of baggage while maintaining service standards across the night and day shift.

You will coach staff, coordinate with other departments, review performance metrics, and implement improvements. A college degree and 3+ years in supervisory roles are preferred; U.S. work authorization required. The role offers flight privileges and comprehensive benefits.

Qualifications

• College degree or equivalent work experience.
• Proven supervisory experience (3+ years).
• Strong analytical and organizational skills.
• Excellent communication and leadership abilities.

Responsibilities

• Oversees baggage operations to ensure safe, efficient shift execution.
• Directs cross-functional coordination with other departments.
• Coaches and trains baggage operations staff and supervisors.
• Analyzes operation reports to drive improvements and cost reductions.

Skills

Leadership

Analytical skills

Communication

Team management

Customer service

Education

College degree or equivalent

Tools

Sabre RES/PNR

Net Tracer

Ramp Operations tools

PRIME/GET

Job description

Envoy Air Inc. in Los Angeles is seeking a Shift Manager for baggage operations to ensure safe, timely handling and transfer of baggage while maintaining service standards across the night and day shift.

You will coach staff, coordinate with other departments, review performance metrics, and implement improvements. A college degree and 3+ years in supervisory roles are preferred; U.S. work authorization required. The role offers flight privileges and comprehensive benefits.