Baggage & Passenger Services Agent

Envoy Air Inc; Pittsburgh (Allegheny County); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Flight privileges

Training programs

Health benefits

Job summary

Envoy Air Inc. seeks a baggage handler to support our operations in the United States. You will assist passengers with luggage claims, announce baggage procedures, and help manage unclaimed bags at the baggage claim area.

The role requires physical work, outdoor conditions, and the ability to work rotating shifts. Qualifications include a minimum age of 18, a high school diploma or equivalent, and a valid REAL ID or travel authorization.

Qualifications

• Minimum age 18.
• High school diploma or GED or international equivalent.
• Valid REAL ID-compliant driver’s license or travel authority as required; some licenses may restrict eligibility.

Responsibilities

• Assist passengers with claims for lost or damaged luggage.
• Provide announcements/assistance to passengers at baggage claim areas.
• Remove unclaimed bags from carousels.
• Stack/unload baggage onto carts and storage racks; bags may weigh up to 75 lbs.
• Track and reconcile customer luggage claims.
• Push/pull baggage carts with 51.4–75 lbs force.
• Occasionally twist/turn back when handling luggage and items.
• Work outdoors in variable weather and maintain deadlines.

Skills

Customer service

Physical stamina

English fluency

Shift work

Education

High school diploma or equivalent

Job description

Envoy Air Inc. seeks a baggage handler to support our operations in the United States. You will assist passengers with luggage claims, announce baggage procedures, and help manage unclaimed bags at the baggage claim area.

The role requires physical work, outdoor conditions, and the ability to work rotating shifts. Qualifications include a minimum age of 18, a high school diploma or equivalent, and a valid REAL ID or travel authorization.