Airfreight Process Excellence Lead

DHL Global Forwarding; Chicago (IL); On-site; USD 93,000 - 124,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Job summary

DHL Global Forwarding in Chicago, IL seeks a Process Excellence Manager for the Air Freight Product to lead continuous improvement initiatives and ensure compliant, efficient operations.

The role involves implementing process plans, monitoring adherence, maintaining documentation, performing root-cause analysis, and coordinating with cross-functional teams to drive measurable outcomes in air freight operations.

Qualifications

• Bachelor's Degree or equivalent experience/qualification.

Responsibilities

• Support monitoring of process adherence, governance indicators, and non-conformance.
• Maintain process documentation, issue logs, and action trackers.
• Collect facts for root-cause analysis and process evidence.

Skills

Bachelor's Degree or equivalent

Bachelor's Degree or equivalent

Education

Bachelor's Degree or equivalent experience/qualification

Job description

DHL Global Forwarding in Chicago, IL seeks a Process Excellence Manager for the Air Freight Product to lead continuous improvement initiatives and ensure compliant, efficient operations.

The role involves implementing process plans, monitoring adherence, maintaining documentation, performing root-cause analysis, and coordinating with cross-functional teams to drive measurable outcomes in air freight operations.