Airfreight Export Specialist: Compliance, Billing & Coordination

800 Hellmann Worldwide Logistics, Inc.; Los Angeles (CA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Health and welfare programs

401(k) retirement plan

Tuition assistance

Incentive compensation

Job summary

Essential duties include analyzing service failures, archiving documents, and preparing export documentation. Requires 1–3 years in freight forwarding, an associate degree or equivalent, and proficiency in MS Office and English.

Qualifications

• Associate degree or equivalent combination of education and work experience will be considered in lieu of educational requirement.
• High School Diploma or GED required.
• 1–3 years of previous experience in freight forwarding preferred.
• Completion of any industry related course is an asset.

Responsibilities

• Analyzes service failures across multiple departments and actions or escalates findings to ensure their timely resolution and preventative measures are being taken (i.e. billing discrepancies, claims, delays).
• Archives all shipment related documents.
• Assigns tasks as required to internal departments based on the nature of the request.
• Confirms shipment-level profitability and escalates any loss-making or low margin shipments to supervisor.
• Controls commercial documentation required for export or import declaration and other regulatory agencies or requirements (AES, DPS, Hazmat, AMS).
• Actions the resolution of any accounts payable issues within area of responsibility.
• Prepares house airway bill pouch and labels.
• Processes external billing based on quotations, established contract rates and standard tariffs and verifies if additional charges were incurred such as trucker waiting time.
• Responsible for the export compliance including Denied Party Screening and AES filing.
• Performs other duties as assigned.

Skills

Organizational skills

Time management

Customer-focused

Adaptable

Interpersonal skills

MS Office

Shipping docs

Incoterms

English communication

Freight rate calc

World geography

Verbal communication

Education

Associate degree

High School Diploma or GED

Tools

AES filing

Billing software

Job description

Essential duties include analyzing service failures, archiving documents, and preparing export documentation. Requires 1–3 years in freight forwarding, an associate degree or equivalent, and proficiency in MS Office and English.